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Recent Tax Updates

Navigating Tax Season with CrossLink’s Continuous Support

Dedicated customer service team working collaboratively at their desks, providing professional support and assistance to clients. A focused and engaged group ensuring exceptional service delivery

Tax season, a period that often brings a mix of challenges and complexities. At CrossLink, we recognize the significance of this time and are committed to being your steadfast companion throughout the entire journey. Our support is not just a service; it’s a pledge to provide continuous assistance, ensuring you navigate tax season seamlessly with confidence and ease.

CrossLink’s Knowledge Base: A Wealth of Information

Searching for your own answers? Explore our Knowledge Base, a comprehensive library of articles crafted to address your questions and concerns. Whether you’re a seasoned user or just starting, our Knowledge Base is designed to empower you with tips, tricks, and step-by-step guides. It’s your go-to resource for unlocking the full potential of our software.

7-Day Support from Our Tech Experts: Your Queries, Our Commitment

At CrossLink, we understand that tax-related questions don’t always adhere to a Monday-to-Friday schedule. That’s why our dedicated tech support team is available seven days a week during the peak of tax season, ensuring you have assistance whenever you need it. Whether it’s a weekend or a weekday, our experts are ready to address your queries promptly and provide the support you deserve. Your convenience is our priority – trust us to be there for you every day of the week during tax season.

Real-time Assistance with Chat Tool: Your Instant Connection 

Not available for a phone call? Our in-software chat tool is your direct line to our  technical support team. Experience real-time assistance, where our experts are ready to address your queries promptly. No more waiting – get the help you need when you need it.

Bilingual Support: Your Language, Your Support 

CrossLink is proud to offer support in Spanish. We have tech experts and account executives that are fluent in Spanish and ready to assist you. Language should never be a barrier, and we are committed to providing a supportive experience for all our users.

Tax Season Checklists: Your Roadmap to Success 

Preparing for tax season requires meticulous planning. Access our comprehensive checklists designed to guide you through every necessary step. From organizing documents to utilizing the full spectrum of our software’s capabilities, these checklists are your roadmap to a stress-free and successful tax season.

Tax Resource Center: Stay Informed, Stay Ahead 

Tax laws and regulations are ever-evolving. Rely on our team to keep you informed with regularly posted tax update articles. Stay ahead of the curve and ensure your filings align with the latest changes. CrossLink is not just about software; it’s about keeping you informed and prepared.

CrossLink Webinar Series: Hear From Our Experts  

Join our educational webinars, where we dive deep into the functionalities of our software. Tailored for various skill levels, these webinars provide insights that go beyond the basics. Whether you’re a beginner or an advanced user, our webinars are here to enhance your understanding and efficiency. Didn’t get a chance to catch them live? We have all of our replays posted on our YouTube channel to refer back to.

At CrossLink, we don’t just provide software; we offer a complete support system. Your success is our priority, and our resources are here to ensure you navigate tax season confidently. Explore, engage, and experience the difference with CrossLink – the link between software and success

Ready to elevate your tax-filing experience? Dive into our customer resources at CrossLinkTax.com today. Your journey through tax season just got a whole lot smoother.

CrossLink Professional Tax Solutions

CrossLink is the industry’s leading professional tax software solution for high-volume tax businesses. Built based on the needs of busy tax offices and mobile tax preparers that specialize in providing their taxpayer clients with fast and accurate tax returns, CrossLink has been a trusted software solution since 1989. CrossLink’s in-depth tax calculations, advanced technological features, and paperless solutions allow you to prepare the most complicated tax returns with confidence and ease while providing your customers with an unparalleled experience.

Batoul Barakat

Batoul Barakat

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Recent Tax Updates

Safeguarding Tax Professionals: Watch Out for Tax Season Scams

In today’s digital era, tax professionals are prime targets for cybercriminals. With sophisticated schemes lurking around every corner, it’s crucial for tax experts to stay alert and informed about the latest threats in their field.
Read now to learn about three prevalent scams that tax professionals should be wary of.

Read More »

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