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COVID-19 Tax Season 2020

Keeping your office safe, sanitary, and productive as you help your clients process their returns during COVID-19

Be Safe Social Distancing

  • When possible, avoid face-to-face client meetings
    Consider having clients drop off documents in a secure box in your front lobby.
  • Limit the number of people who congregate in waiting rooms
    Remove every other chair to enhance the space between clients to 6′ or more.
  • Utilize CrossLink Remote Tools
    Remote Signature Capture & TaxPass are available for all CrossLink 1040 Desktop customers. These tools enable you to capture client data, documents, and signatures all from a remote device.

Communicate Reach Out to Your Clients

  • Let clients know you’re open for business
    Utilize CrossLink’s List of Non-Returning Clients to call clients who you have not yet seen this year and let them know that you are prepared to complete their returns with little-to-no in-person contact.

Remote Access Have a Plan... Just in Case

  • If needed, you do have options for individuals, or even the whole office, to work remote
  • CrossLink 1040 Desktop users can unplug their computer and take to a remote location
  • Use a 3rd party Remote Desktop Protocol (RDP) software to access your office computer’s locally installed version of CrossLink 1040 software from your home PC or laptop. Including:
    • TeamViewer
    • Zoho Assist
    • Connectwise Control
    • RemotePC
    • Remote Utilities for Windows
    • LogMeIn Pro
  • Move your CrossLink license to a home PC via serial reset

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