Customer Resources
Putting Customers First

Since 1974, Petz Enterprises, Inc. (PEI), the makers of CrossLink, has provided customers with industry-leading solutions.

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An Industry Leader

With industry-leading tools such as Point-and-Shoot Error Correction™, exclusive TextLink™ Technology, and support for electronic signature pads and handheld scanners, CrossLink customers are able to process tax returns more quickly and accurately than ever before.

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CrossLink News

Signup now for CrossLink News and receive the latest news and information for high-volume professional tax preparers.

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Committed to Being Your Industry Resource

At CrossLink, we are committed to providing our customers with the industry resources and tools they need to ensure their readiness for each aspect of the tax season.

Below are some tools for you to print out and utilize during the tax season.


IRS e-File Refund Cycle Chart 2012 IRS e-File Refund
Cycle Chart
 
  IRS e-File Refund Cycle Chart 2012 IRS e-File Refund
Cycle Chart En Español
 
 
ERO Readiness Checklist ERO Season Readiness
February Checklist
 
  ERO Readiness Checklist ERO Season Readiness
February Checklist En Español
 
 
Service Bureau Readiness Checklist Service Bureau Season
Readiness February Checklist
 
  Service Bureau Readiness Checklist Service Bureau Season Readiness
February Checklist En Español
 
 
ERO Readiness Checklist "What to Bring to Your Appointment"
Checklist
 
  ERO Readiness Checklist "What to Bring to Your Appointment"
Checklist En Español
 


Resources Archive

English Checklists Spanish Checklists
ERO Readiness
January Checklist
 
ERO Readiness January
Checklist En Español
 
Service Bureau Readiness
January Checklist
 
Service Bureau Readiness
January Checklist En Español
 
ERO Readiness
December Checklist
 
ERO Readiness December
Checklist En Español
 
Service Bureau Readiness
December Checklist
 
Service Bureau Readiness
December Checklist En Español
 


CrossLink Tax Resource Center

The CrossLink Tax Resource Center provides the latest information on registration, continuing education and testing requirements for new IRS Tax Return Registration.

Tax Resource Center

CrossLink Learning Center

The CrossLink Learning Center provides you with access to training videos, important documentation, and useful links that will help you maximize your experience using the CrossLink Suite of Products and Services.

Learning Center

CrossLink Banking Center

At CrossLink, we understand your need for multiple banking options. That is why CrossLink partners with several industry-leading banks, ensuring our customers always have a variety of choices.

Banking Center

CrossLink Partner Center

We make it our personal commitment to partner with the best in the professional tax software industry to ensure our customers' success. The CrossLink Partner Center provides a list of CrossLink Authorized Solutions to help you with areas ranging from audit protection to tax office supplies.

Partner Center